Frequently Asked Questions
Everything you need to know about shopping with Keeks.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Keeks, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel fabrics.
Can I change or cancel my order?
Once an order is placed, it is processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of purchase by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.