Returns & Exchanges
At Keeks, we want you to love every piece you purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your selection isn't quite right, we are committed to making your exchange or refund as effortless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Place the original items with all designer tags attached into the shipping box and secure it firmly to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
